Mills Machine Works, Inc. Partners with Paperless Parts to Deliver Fast and Secure Quoting Experience

Massachusetts-based precision machine shop to enhance its quoting process, aiming to scale business capacity by 25% in 2025.

October 21, 2024

Lawrence, MA – Mills Machine Works, Inc., a second-generation custom precision manufacturing business, has partnered with Paperless Parts, the leading quoting and collaboration platform in manufacturing. Mills Machine Works will use Paperless Parts to streamline its RFQ (Request for Quote) process and turn quotes around faster and more consistently.

“We want to be able to compete in today’s fast-paced industry, but bottlenecks in our current quoting process have been slowing down our quote turnaround time,” says Ashley Parent, President of Mills Machine Works. “Paperless Parts will allow us to collaborate seamlessly, instantly pull the information we need, and send out a higher volume of quotes with greater confidence and speed. These efficiency improvements will give our team the capacity to focus on more strategic areas of the business.”

Key areas Parent and her team will focus on this year include customer service and product innovation. “We’re excited to leverage technology to future-proof our business,” adds Parent. “We value our long-standing customer relationships above everything and aim to deliver even better service by increasing our capacity utilization from 50% to 75% over the next year. This will allow us to invest in new equipment, like a 5-axis machine, which will expand the variety of parts we can produce.”

With a large percentage of its work in the aerospace and defense industry, Mills Machine Works has selected Paperless Parts’ Aerospace & Defense tier to ensure a CMMC-compliant quoting process and protect the Controlled Unclassified Information (CUI) they receive from their customers. Paperless Parts enables Mills Machine Works to securely collaborate both internally and with customers and vendors without compromising sensitive intellectual property.

“Mills Machine Works recognizes the need for speed and accuracy in today’s market,” says Jason Ray, Co-Founder and CEO of Paperless Parts. “By adopting Paperless Parts as their quoting solution, they are not only positioning themselves for scalable growth but also freeing up valuable time to focus on strategic initiatives.”

About Mills Machine Works, Inc.
Mills Machine Works, Inc. is a second-generation, family-owned and operated precision machining shop based in Lawrence, MA. Founded in the early 1990s by Greg Mills, the company has grown from a small basement operation into a 17,000 square-foot facility, providing high-quality machining services to industries including aerospace and defense. Specializing in complex and custom machining, Mills Machine Works is dedicated to precision, efficiency, and personalized service, ensuring that every project meets clients’ exact specifications. Today, the business is proudly run by Greg’s children, who carry on the legacy of craftsmanship, innovation, and a commitment to customer satisfaction. To learn more, visit www.millsmachineworks.com.

About Paperless Parts
Paperless Parts is the industry-leading technology platform for manufacturing quoting and communication. Explicitly designed for job shop manufacturers, Paperless Parts streamlines the RFQ-to-cash cycle by identifying manufacturability issues, creating accurate quotes, and processing orders. By revolutionizing how shops communicate with buyers and providing real-time analytics for informed decision-making, Paperless Parts helps manufacturers generate more accurate quotes efficiently with ITAR-compliant RFQ forms and platform features focused on keeping information secure. For more information about Paperless Parts, please visit www.paperlessparts.com.

Media Contact
Alison MacDonald
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