The Job Shop’s Guide to Cyber Security Standards

NIST 800-171 is coming, and everyone in defense manufacturing needs to be compliant. If you’re not ready, you’re setting yourself up to lose a key part of your business – and putting national security at risk. In America, we project our power and defend ourselves with military technology. The Department of Defense and Intelligence Community … Continued

Why Digital Quotes?

“Every decision that could have the slightest impact on the customer must be carefully considered before moving forward. As we move into the digital era of customer service, that is more true than ever. A customer is not a transaction or account number. A customer is a human being.” – Shep Hyken, Customer Service Expert, … Continued

Your Shop Quoting Is NOT Consistent From Estimator to Estimator

Many shop owners know but turn a blind eye regarding the inconsistency of quoting by the estimating team.  I did for a long time until we ran an experiment that forced me to take the first steps to making RAPID’s quoting more consistent. Here is the experiment. Pick ten parts that your estimating team has … Continued

Automating Sheet Metal Quoting is Easier than Machining

Automation of quoting has many advantages – it returns quotes to customers faster, provides more consistent pricing from part to part, removes the rote tasks of quoting which frees up time for more value-add tasks and reduces the cost of quoting. As a bonus, you can add expedited delivery and price options for specific part … Continued

Why Your Shop’s Website Needs to Be Secure

Secure websites are especially important for job shops who are increasingly under attack. Do you have an RFQ form on your website? Do you accept file uploads? Not only do these need to be secure, but you also need to instill confidence in potential parts buyers that you know what you’re doing. It all starts … Continued

3 Features You May Have Missed in Paperless Parts

The Paperless Parts team is constantly pushing updates to help your shop win more jobs and grow your business. However, we also have a lot of functionality that you might not be aware of that are built to help improve your workflows. Here are 3 features that you may have missed on the platform: 1. … Continued

How To Stop Asking “Did I respond to that RFQ or did you?”

With a quarter trillion (roughly 247 billion!) emails being sent per day, it’s easy to say your inbox should be the last place you’re running your business from. This is tough because you may have spent thousands of dollars on a website and click ads to push potential new customers to a “Contact Us” form … Continued

What’s New in Paperless Parts – March 20, 2019

We have some big updates this week on Paperless Parts including the new Operations interface, new manufacturing processes, better tracking of quote views, and improvements to Online Metals pricing recommendations!   Quote with the New Operations Interface We received a lot of feedback on the old quoting interface. Customers often asked us where the pricing … Continued

Understanding the Value of Your Shop – Part 2: Value Drivers

In part 1, we spoke about the biggest challenge to selling your manufacturing business – you. We outlined how shop owners become a single point of failure by performing too many critical business functions. These include business development, sales, and estimating. By doing this, when business owners try to exit, they end up leaving too … Continued

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