The manufacturing industry is changing as a new generation of buyers ushers in different expectations and skillsets. As pressure is rising for job shops to modernize, Industry 4.0 needs to be more than just a buzzword, but a mindset. What does it look like when this mindset is applied on the ground? Shops that choose to bring the right technologies into their business will stay competitive in an increasingly fragmented and fast-paced market.
This award recognizes and celebrates Rapid Turn Laser & Machine as an industry leader in the journey to Industry 4.0, and is an outstanding example of technology-driven leadership combined with a commitment to innovation and improvement.
Rapid Turn Laser & Machine was founded by Michael Viator in 2012 with a mission to maximize business opportunities by offering ancillary services to serve customers, including laser cutting, machining and project management for metal components, assemblies, and turn-key products. With the company relying on the antiquated system of manually inputting data into spreadsheets to turn around quotes, this mission was hard to achieve. Worse still, was that the founder and the sales team were using different systems, which increased the likelihood of inconsistencies across estimates. This inefficient effort took away valuable time that should have been spent pursuing and servicing customers.
Wanting to take advantage of every business opportunity, Viator knew that software would make quoting faster and more accurate, so he sought out a digital quoting solution that streamlined data entry, leveraged the cloud, and enabled any inside salesperson to create a reliable estimate.
Viator chose Paperless Parts’ secure, cloud-based quoting platform as the solution that would bring his company to Industry 4.0. As a result, Rapid Turn Laser & Machine’s quote turnaround time has increased by 25%, allowing the team to take on more jobs and increase the company’s revenue.
Read the full case study to learn more about how the company is benefiting from higher quality RFQs, improved customer service, and less time spent on estimating, quoting, and order processing.